I don't think that was about talking directly.

[He has a feeling that the minor feud between Ren and Sol was a lot more complicated than just Sol not wanting to hear them out. But that's not the important part, for the present moment. Right now, it's more...]

But starting with pictures is a good idea, for getting comfortable. Um... an ice breaker?

[He's never worked in a normal office or team, but he kind of gets the concept? It's a little like trying to tame a feral kitten, but one that you really can't feed any more. Hm.]